Refund policy

No-Hassle Return Policy:

If for any reason you are not completely satisfied with the product(s) you receive from us, you may return unused products, in their original packaging, for a full refund to your original form of payment. Returns must be submitted within 60 days of placing your order, unless the item is damaged or faulty. Please submit return and exchange requests here: southernscholar.com/pages/returns.

Please contact [email protected] regarding any questions.

Non-returnable items:
Gift cards
Final sale items

To complete your return, we require a receipt or proof of purchase, please ensure you have your order # and/or the email address your order was placed under.

Please do not send your purchase back without first contacting us regarding the return. Returns cannot be tracked without submitting your return request here: southernscholar.com/pages/returns

There are certain situations where only partial refunds are granted.

Refunds:

If your refund is approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some tim

e before your refund is officially posted. 
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at [email protected].

Sale Items:
Some sale items may not be returned.

Exchanges (if applicable)
We only replace items if they are defective/damaged or if they are unworn. If you need to exchange it for the same item, send us an email at [email protected] and we will follow up regarding the issue.

Shipping
To return your product, submit a request here: southernscholar.com/pages/returns
Any shipping or handling charges will not be refunded. Return shipping is covered via Redo if you opt-in to free return/exchange shipping at checkout. If you do not opt-in to Redo at checkout, you will cover the cost of return shipping.