Ordered on Dec 1st and have not received the item yet.
Hi Jack, I'm so sorry to hear that they have yet to arrive and appreciate you bringing this to our attention. Unfortunately, with everything going on in the world with COVID-19, as well as the recent surge in online shopping due to the holidays, shipping carriers have been experiencing some extreme delays as they are understaffed and many of their distribution centers are severely backed up. We shipped your order out the day after it was placed but, unfortunately, it does appear to have been heavily delayed. I just checked your tracking and it looks like they are set to arrive to you today! I'm so sorry for the extreme delay! I'll also follow up with you via email to make sure we get you taken care of.
I have been a member for 6 months. I always look forward to the Southern Scholar (SS) box in the mail. I am finally getting rid of all my drab brown and black socks and replacing them with colorful uplifting SS sock. So happy to have found this service.
We stand by our product with a 100% Satisfaction Money Back Guarantee. So, if you are ever dissatisfied with the quality, fit, comfort, color, pattern, style, stitching, feel, look, durability, lifetime or any other aspect of our socks, let us know and we will refund your order - no questions asked.
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